This year, because of the COVID-19 restrictions, Australians are being asked to commemorate Anzac Day differently. The ABC will broadcast the dawn service from the Australian War Memorial, and people are encouraged by the RSL to ‘Light up the Dawn’ at 6am by standing at the end of their driveways, in their living room or balconies and follow along with a digital recording of the Dawn Service. You can even download an app with an eternal flame and a synchronised playing of the

The lessons learnt from the 1990’s bovine spongiform encephalopathy (BSE) epidemic highlight that for any established systems/structures/organisations to thrive (or survive) during these uncertain times, they need to maintain a genuine connection and engender a culture of trust within their community – and that effective and appropriate communication is key to enabling this. We have begun the year faced with uncertainty, and the only thing that is becoming more certain is tha

As the world grapples with the COVID-19 pandemic, workplaces are having to adjust and adapt to new ways of working and a vastly different operational context. Many traditional workplaces have been required to suddenly shift to remote work, with many employees working from home for the first time. Isolated workers are being required to quickly adapt to technology they haven’t used before, many with children home from school. Furthermore, there is heightened anxiety about the u